Digital Manager (Ad Ops)

Job Description

Clemenger BBDO is looking for a Digital Manager (Ad Ops) to join our media team in Sydney.

As a Digital Manager (Ad Ops), you will be charged with the day-to-day function of the Ad Ops team through management of the ad server, maintaining data integrity across the ad server & buying platform architecture, support the wider media team's interactions with Ad Ops to activate digital campaigns, and lead a small team of Ad Ops coordinators & support their progression in digital literacy.

Responsibilities: 

• Interpret digital media briefings from the media team and set up accordingly, whilst QAing the briefing to ensure campaigns are set up correctly.
• Work with media and creative account service to ingest creatives into the ad server and other platforms, maintaining adherence to each publisher's specs requirements and brand policies.
• Ensure accuracy of work, both your own and that of your team, before completing campaign set up and sending any material externally.
• Maintain strict taxonomy & data entry control.
• Maintain brand safety and verification solutions for applicable clients.
• Troubleshoot any issues that may arise around delivery discrepancies, creative issues, tag/tracking malfunctions, etc.
• Provide general support for platform related technical issues.
• Provide reporting and project support at the request of the Digital Director.
• Regularly consult with the Digital Director to discuss operational performance and work together to identify any opportunities for improvement.  
• Along with the Digital Executive and Digital Coordinator, assist with monthly ad serving invoicing

Skills and experience:

Must have

• Strong experience (3+ years) in an ad operations function – preferably in an agency environment.
• Strong experience (2+ years) on CM360 trafficking
• Solid understanding of digital video, display, social and rich media formats and their specs.
• Test & evaluate/troubleshooting skills for solving various digital issues, including for creative, tags, trackers, and floodlight.
• Exemplary attention to detail for maintaining data integrity, particularly in large data sets.

Other skills

• Exposure to key digital platforms – GMP DV360, Google Ads, Amazon, Meta, TikTok, DoubleVerify, among others a strong plus.
• Solid understanding of digital media ecosystem and campaign types – Direct IO, PMP, Programmatic Guaranteed
• Keen interest in technology and digital media.
• Knowledge of media finance including use of SMD.
• Professional written and oral communication between all stakeholders.
• Analytical mindset to evaluate best-approach to campaign management.

About Clemenger BBDO:

As we enter a new chapter—one driven by ambition, creativity, and the understanding that BIG is not about size but about mindset—we're excited for you to be a part of what comes next. Our focus is on solving the world's biggest challenges, delivering outstanding results, and partnering with brands that share bold ambitions.

At Clemenger BBDO our purpose is to take on the world's most pressing problems with bold ideas, powerful storytelling, and a passion for creativity that not only works but wins. The brands shaping the future don't think small—they take risks, make noise, and demand exceptional creativity. This is why we do what we do—and why you're an essential part of our mission to Do BIG Things.  

Clemenger Group is an equal opportunity employer and committed to building a diverse and inclusive workplace. We welcome people of all backgrounds and can assist with your application if you have a language or cultural special consideration, disability or impairment, or use assistive technology – simply contact us via careers@clemenger.com.au.